This course looks at how to identify the diverse needs of people receiving your service and the barriers that might prevent them living a life that promotes dignity, choice and independence. It considers what can you do about it to improve the experience of people receiving a service from you.
Duration: Half day
(This is to give you an idea, however all courses can be tailored to your specific needs)
Additional Notes: This course is ideal for all staff working with vulnerable people. It supports managers and care staff to develop a service and the quality of care provided by staff.