The course can cover all, or an identified range of communication skills, written, verbal, listening, non-verbal. It can be geared to meetings, teams, service users, managing staff, dealing with the public etc.
Duration: One day (or a series of half days)
(This is to give you an idea, however all courses can be tailored to your specific needs)
Additional Notes: This course is ideal for all staff, those working with the public as well as service users. It is an excellent course for personal development