Training > Frontline staff and managers

Access to housing

Includes purpose of interview, working to project criteria, making decisions, making your housing accessible. Relates specifically with Supporting People QAF objectives. Would endorse and support your project/organisational policies and procedures.

Duration: 1 day

Areas covered:

  • Understanding your eligibility criteria
  • Purpose of interview
  • How accessible is your housing?
  • Making decisions
  • Importance of void turnaround
  • Making initial assessments

(This is to give you an idea, however all courses can be tailored to your specific needs)

Additional Notes: This course is ideal for staff new to project/housing. It can be condensed into a half day and combined with interviewing skills.

Relevant Courses:

  • Assessing needs SP
  • Assertiveness skills
  • Communication Skills
  • Cultural Awareness SP
  • Customer Service SP